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SJ

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July 6th, 2024 17:24

OS drivers pack not installed in 7960rack workstation

We received latest 7960rack workstation for our ongoing project and it was delivered without OS. When we tried to install windows 11pro on it , it showing error SWC0015. and it was noted that OS drivers pack not installed in the machine. Please advise a solution to resolve this issue 

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July 6th, 2024 17:27

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July 6th, 2024 17:30

@ejn63​ I tried this link,  unfortunately OS drivers pack is not listed. 

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July 6th, 2024 17:37

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July 7th, 2024 13:36

@ejn63​ Thank you for sharing the link, but it showing SUP0525 error ( Recommended actin showing : Download the latest supported update package from the service provider and retry the operation)

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July 7th, 2024 15:04

I have no way to know what you have in that configuration, or what's failing to update.  Most references are to an iDRAC firmware update, but you'll need to follow up on whatever hardware is in the system.

https://www.dell.com/support/manuals/en-us/dell-opnmang-sw-v8.1/eemi_13g_v1.2-v1/sup-event-messages?guid=guid-26b9eb42-9d83-48fb-96de-478c2122f2ae&lang=en-us

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