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Latitude 5285 2-in-1 touch screen not work after BIOS 1.23 updated
It is trouble day for me, my Latitude 5285 2-in-1 touch screen does work any more after update BIOS 1.23,
and the BIOS 1.23 locked downgrade, so I cannot recover older BIOS.
I trid to reinstall Windows 10 and apply all lasted driver and Windows update, touch screen still not workable. help me please, Dell or any workable solutiontion, many thanks.
by the way, in device management, all components are actived by driver included touch screen, so it is not hareward problem.
Paul9194637
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July 30th, 2024 15:14
Hello....Dell, any Dell's engineer seen this post?
wjstone
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August 15th, 2024 17:36
Same issue here. Crazy that I can't find any info on it.