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February 2nd, 2021 09:00

Dell Latitude E6330 Fingerprint scanner not working

Hi there I have recently installed Windows 10 on my Dell Latitude E6330 and everything is working great except for the fingerprint reader, I have installed the Control vault driver & Also Dell data protection but it doesn't seem to be working. Just wondering if it's possible to get it working. Cheers

 

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4 Posts

February 2nd, 2021 10:00

As above I have updated to latest BIOS and run all windows updates, The fingerprint driver seems to be installed but it isn't working for some reason

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5.6K Posts

February 2nd, 2021 10:00

Which version of Windows 10? v20H2?

Have you gone online and gotten all the Windows 10 updates?

Is the BIOS update to date?

4 Posts

February 2nd, 2021 10:00

 

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