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Dell Latitude 5431 + Dell P3223DE -> external LCD is not able to go to stand-by
Hi, I have problem with my laptop Latitude 5431 and LCD Dell P3223DE connected through USB-C power delivery.
LCD monitor is not able to go standby mode and there is still backlight turned ON, but Laptop's LCD is OFF.
How to reproduce:
Scenario 1:
Laptop with connected P3223DE is locked by inactivity, Laptop's LCD is turned OFF, P3223 is turned OFF too but in 2 seconds is turned ON with blackscreen and backlight enabled.
Scenario2:
FN+F8 and ONLY laptop's LCD -> then P3223DE is with blackscreen and backlight enabled too.
Any idea what configure? I updated through Dell Command app my drivers. I tried it update directly through Intel's app too.
lordtut
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1 Rookie
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4 Posts
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February 7th, 2024 21:03
Just fixed,
I found this older discussion and last comment fixed problem for me too
https://www.dell.com/community/en/conversations/monitors/u2723qe-precision-5560-usb-c-not-going-to-standby-mode/647f9f82f4ccf8a8de45720c?commentId=64df05b007248c71aa12f094
LCD monitor OSD ->Input source -> Auto select = OFF