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Dell latitude 3420 keyboard backlight not working
Latitude 3420
Hi all,
I have just changed the keyboard of my dell latitude 3420 laptop but happened to find that keyboard backlight isn't working anymore.
any solutions please.
thanks
ejn63
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July 21st, 2024 11:36
Does the keyboard you purchased have the backlight option? Both standard and backlit keyboards are available for this model.
If it is backlit, did you plug in the backlight cable when you changed the palmrest assembly?
Gabbusaii
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September 29th, 2024 15:49
@ejn63 I have the Dell latitude 3420 with the non backlit keyboard, will the backlit keyboard be compatible with my laptop?
ejn63
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September 29th, 2024 15:59
It should be yes -- but you need a complete palmrest assembly, not just the keyboard.
https://www.parts-people.com/index.php?action=category&id=140&subid=1537&refine=keyboard
The procedure for replacing the part is not trivial -- only you can assess whether the job is within your skill set. The entire system has to be completely disassembled as detailed in the service manual.
https://www.dell.com/support/home/en-us/product-support/product/latitude-14-3420-laptop/docs