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XPS 15 9550 Heatsink standoffs pooped out from motherboard
Anyone else got this problem? Should I sent my laptop to service shop? It still under warranty.
Unsolved
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5 Posts
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2271
Anyone else got this problem? Should I sent my laptop to service shop? It still under warranty.
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ejn63
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January 3rd, 2018 03:00
It's unlikely the warranty will cover this -- but very likely the parts are not available separately from the system board. You can try contacting Dell but this will almost certainly be expensive - and treated as an out of warranty repair.
Vlad Gor
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January 3rd, 2018 04:00
Thanks for reply. Here is pic
1 Attachment
mmexport1514982465207.jpg
ejn63
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January 3rd, 2018 08:00
The thing you're going to need to explain to support is why that happened -- in other words, what were you doing when that occurred?
Vlad Gor
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January 3rd, 2018 09:00
I did nothing. Few months ago I noticed one standoff pooped out and few days ago I opened laptop to clean dust and there was second one with same problem.
ejn63
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January 3rd, 2018 10:00
About all you can do is contact Dell support and see what they say about a warranty repair.