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November 20th, 2003 23:00

Why does my cursor jump around the page while typing on my portable 8100

Why does my cursor jump around the page while typing on my portable 8100? I am not brushing against the touch pad. I have an external mouse.

3.1K Posts

November 21st, 2003 14:00

ggromel,

Thank you for using the Dell Community Forum.

There is a Dell knowledge base article that gives instructions on troubleshooting your touch-pad:

Why does my cursor jump around the page while typing.

If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.


 

617 Posts

November 21st, 2003 15:00

try applying pressure on both the left and right side of the touchpad (outside the touchpad). If the mouse drifts after applying pressure, problem might me the palmrest. This usually occurs when we type because we place our hands on that particular area of the palmrest

March 9th, 2004 09:00

Hi, I have an inspiron 8000.

This notebook has a pointing stick + touchpad.


I WAS experiencing eratic cursor behaviour.

The HARDWARE problem(s) was RESOLVED by Dell under Part Only Warranty as follows:


"The WANDERING OFF BY ITSELF mouse POINTING ARROW problem":
Replacing my apparently faulty palm rest assembly (part number 9C938 A00) with the latest part number 06G500 rev A05 in June 2003 solved the cursor racing over the screen all the way to e.g. the corner of the screen problem.
(I think part 06G500 is for both the i8000 and the i8100.)



"cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" problem:
A few months later,
replacing my apparently faulty keyboard (part number 03609Y rev A00) with the latest part number 03609Y rev A03 in December 2003 solved the unintentional jumping of the active cursor to other parts of the word processor whilst typing problem (aka "ghost clicks" or "cursor jumping" problem).


Cursor works fine now.



IN GENERAL:
-Run the Dell diagnostics and see if a hardware problem is located.

-The pointing stick nub between the g and h keys may be stuck - wiggle it a couple times

-Adjust the sensitivity of the mouse in the Mouse entry in the Device Manager. Drag the Touch Sensitivity towards Heavy Touch and the Palm Check towards Maximum.

-Disable the pointing stick for a few days, if the problem is gone the keyboard may need replacing or cables are not properly connected.
If the problem is not gone the palm rest unit may need replacing or cables are not properly connected.


Contact Dell Tech Support.
I think Dell gives great service.



Hereby 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" subject that may be related:

LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16253.


LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16425.




For those interested in a link on "The WANDERING OFF BY ITSELF mouse POINTING ARROW problem" see:

LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=12447.




See also the following 6 urls:

LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=11052.


LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7068.


LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16361.


LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7362.


LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_upgrade&message.id=16000.


LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16577.




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