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December 28th, 2014 20:00

The power plug is different! Where do I get a charger?

I just bought an Inspiron 13 7000 series. So far I like it a whole lot. I like it so much, in fact, that I'd like to buy a second power adapter to keep in its travel bag. The thing that confuses me is that the plug that goes into the laptop to charge it is smaller than the standard Dell plug that I'm familiar with. This is the first Dell machine that I've seen that doesn't use the large barrel plug.

Looking on the Dell website, I can't find a single charger that looks like it will fit this machine, nor is the model listed in the compatibility list for any of the chargers that match it's power requirements. Looking at the Dell shop app that came preinstalled on the laptop itself turns up nothing in the way of actual accessories and parts for this model. Searching for the power adapter's model and part numbers on Google and Amazon brings up a surprising range of adapters from the old heavy bricks to newer slim models, all with the right power specs, but none with the right connector.

I want to throw my money at Dell, but they don't seem to want to take it. Is it possible to buy another power adapter for this model, either direct from Dell or through Amazon? If so, how do I find it?

December 28th, 2014 21:00


Hi aenimalius,

Thank you for reaching out to us.

Please private message the service tag of your Inspiron laptop.

To private message the Order number, click on my User name and click "start conversation".

Awaiting your response!

2 Posts

December 29th, 2014 16:00

Ashwini, I don't seem to be able to message you from your profile. Do you have your profile set to allow anyone to send you a message?

December 31st, 2014 02:00

 Hi,

No there aren’t any settings. I will send you a friend request, please accept it and you can private message me the service tag.

Thank you.

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