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November 3rd, 2016 08:00

Red light flashing constantly on Dell Venue 11 Pro

The battery light is flashing red all the time for the past 48 hours. even when battery is fully charged.

Also, battery doesn't last as long as it usually does.

Please help

4 Operator

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6.4K Posts

November 5th, 2016 07:00

4 Operator

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6.4K Posts

November 5th, 2016 07:00

:emotion-2:

I'd suggest you check status of the AC adapter and battery in the BIOS setup.

1. Power off computer.[ make sure AC adapter is connected to computer].

2. Power on computer, quickly start tapping F2 key continuously. You should be in the BIOS now.

Under the main tab, look for the option that says "AC adapter type". If the AC adapter type says Unknown or None then it's most likely a problem with the adapter. Note: You can wiggle adapter while checking it in the BIOS or disconnect adapter and then reinsert adapter back into computer.

Under Advanced tab, look for Battery Health, it should say "Battery Is Performing Normally". If it says any other message then it's a problem with the battery and most likely need to be replace with a new one..

http://www.dell.com/support/article/us/en/04/SLN128918/en

4 Operator

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6.4K Posts

November 5th, 2016 07:00

Laptop Battery FAQ

http://www.dell.com/support/article/us/en/19/SLN128667/en

4 Operator

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6.4K Posts

November 5th, 2016 07:00

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