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September 24th, 2008 17:00

My screen goes dark when I pull out my power cord

Hey

 

I just bought a new laptop named Studio 17 from Dell. I've got a problem when I pull out out the power cord to the laptop. The problem is that the screen becomes so dark that I can't see anything, so I have to restart my computer every time. And when my power cord isn't connected to my computer, it takes ages for it to even start windows. So basicly I can't use my laptop without having the power cord connected, which basicly ruins the whole idea of me even buying a laptop ;) so is there any idea of what could be the problem? maybe I've overlooked some settings?

September 24th, 2008 18:00

Check the display setting in BIOS

There are different setting for AC and BATTERY power

 

7 Posts

September 24th, 2008 19:00

I'm looking at my BIOS and I can't find any display settings

7 Posts

September 24th, 2008 19:00

if you're talking about the Brightness, my Brightness (AC) is on full.

September 25th, 2008 09:00

down right , you see batterie management, use optimal setting, you screen is dark because its probably running at medium performanc eto save batterie power.

7 Posts

September 25th, 2008 11:00

It's running on high performance, and the same thing happens. I think im gonna call customer support and find out what's the problem.
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