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November 28th, 2011 07:00

My Laptop needs a Virus Protector

Ok well my Dell Laptop is not letting me open Firefox for a couple of days now cause it says can't open it my computer has a virus so, I called Dell and they told me I need to buy a virus Protection Software so they told MacAfee but I don't don't kiow which one to get which one is good and cheep?

8 Posts

November 28th, 2011 09:00

Hi,

IMHO you don't need to buy one. There are many free antivirus/antimalware software. For example: Microsoft Security Essentials, AVG, Comodo etc. But first you must remove the unwanted software. I can suggest Kaspersky Rescue Disk or any virus removal tool which can run from CD/DVD.

9 Legend

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47K Posts

November 28th, 2011 10:00

Microsoft makes a stand alone malware boot DVD.

Microsoft Standalone System Sweeper Beta | Microsoft Connect

Best that this disc is made on an UNINFECTED machine.


Home Help & How-To System Requirements

Thank you for contacting Microsoft Support. You have been directed here to download and install the beta version of Microsoft Standalone System Sweeper Beta, a recovery tool that can help you start an infected PC and perform an offline scan to help identify and remove rootkits and other advanced malware. In addition, Microsoft Standalone System Sweeper Beta can be used if you cannot install or start an antivirus solution on your PC, or if the installed solution can’t detect or remove malware on your PC.

Microsoft Standalone System Sweeper Beta is not a replacement for a full antivirus solution providing ongoing protection; it is meant to be used in situations where you cannot start your PC due to a virus or other malware infection. For no-cost, real-time protection that helps guard your home or small business PCs against viruses, spyware, and other malicious software, download Microsoft Security Essentials*.

To get started, please make sure that you have a blank CD, DVD, or USB drive with at least 250 MB of space. Next, download and run the tool – the tool will help you to create the bootable media required to run the software on your PC.

download 32-bit version download 64-bit version


Should I download the 32-bit or 64-bit version?

  1. Whether you download the 32-bit or the 64-bit version of the Microsoft Standalone System Sweeper Beta depends on the architecture (32-bit or 64-bit) of the Windows operating system of the computer infected with a virus or malware. See the Microsoft Help and Support article for instructions on how to determine whether a computer is running a 32-bit version or 64-bit architecture of the Windows operating system.
  2. Ordinarily, the bootable media is created on a computer that is not infected. The architecture of Microsoft Standalone System Sweeper Beta does not have to be the same as the Windows operating system of the computer used to create the bootable media. It does need to be the same architecture (32-bit or the 64-bit) as the Windows operating system of the computer infected with a virus or malware.

* Your PC must run genuine Windows to install Microsoft Security Essentials. Learn more about genuine Windows. Internet access fees may apply.

Read the Microsoft Standalone System Sweeper Beta Privacy Statement and License Agreement.

 

26 Posts

November 28th, 2011 10:00

FWIW I use Microsoft Security Essentials on my Precision M65, Win 7 64 bit will no traumas so far

17 Posts

November 28th, 2011 14:00

I know I have installed like four differnt virus protector's but they don't really last long the security thing pops up saying my computer is in danger and needs safety and I can even open the internet sometimes cause of the virus's I have.

22 Posts

November 28th, 2011 16:00

Please do as suggested above,your issue sounds like a rogue AV program.This will take control of many of your programs,including an installed legit AV program.In order to clean this you should run the bootable disk as explained above.IF it detects the virus/malware,remove it.Then install Microsoft Security Essentials and a program like Malwarebytes(to be run manually weekly),they are both free and should provide sufficient protection for the future.

7 Technologist

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16K Posts

November 28th, 2011 23:00

What version of Windows? Indeed Microsoft Security Essentials and Malwarebytes' AntiMalware run much smoother than McAfee (which even Microsoft Support didn't recommend when I contacted them a few years ago). In addition I use Sphinx Windows Firewall Control. Download links may be found in my software wiki list (link below). You may also wish to consider doing a clean install of Windows following my wiki below to get your computer to perform optimally.

20.5K Posts

December 31st, 2011 11:00

wwesvr45, do you still need help?  If so, please post on Dell's Virus & Spyware Forum.

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