This post is more than 5 years old
1 Rookie
•
77 Posts
0
48803
Missing driver on download page?
Hi everyone. I'm in the process of installing Windows 10 on my new Inspiron 7567, and I noticed after having installed all the drivers listed on the Drivers & downloads page that a device remains unknown in Device Manager:
USB\VID_8087&PID_0A2A
After doing a brief search it sounds like this would be the Bluetooth controller, but there's no driver listed for that on the laptop's support page. Am I missing something?
Cheers :)
pluriel
1 Rookie
1 Rookie
•
77 Posts
0
November 13th, 2017 07:00
Ok, it turns out the Bluetooth driver is indeed missing from the driver list for the specific service tag. I found it on the unit's generic drivers page : www.dell.com/.../drivers . I deleted the previous link with the service tag.
Cheers :)
Saltgrass
3 Apprentice
3 Apprentice
•
4.3K Posts
0
November 13th, 2017 06:00
There is normally a Bluetooth driver for your network adapter. Perhaps change the selection of what drivers show or use the option to us your Service Tag.. (do not give your Service Tag online).