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Laptop's Power Button and Charger not working.
Hey,
Can anyone please give me an idea about my problem, last night i shut down my laptop properly and the next day evening it was not getting start. I charge the laptop but the battery light doesn't turn on. Also it is not getting start even without battery...anybody can please help me?
DELL-Kalyan S
750 Posts
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July 28th, 2013 09:00
Hi ipratikgoyal,
Welcome to Dell community!
Is there a light glowing on the AC Adapter? If it does have a light that is glowing, does it stay on once you connect it to the laptop? Also, did you try connecting the AC Adapter to a different wall outlet?
Please try troubleshooting steps at the following link to isolate the issue: http://dell.to/11FQbEI
Do let me know the results.
ipratikgoyal
3 Posts
0
July 28th, 2013 09:00
Hi Kalyan,
Thanks for your reply. Yes, the light is glowing on the the AC adapter when it is not connected to the laptop but the light turns off as it is connected. I have different wall outlet too but not success.
ipratikgoyal
3 Posts
0
July 28th, 2013 10:00
I m using Inspiron 3520
ejn63
9 Legend
9 Legend
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87.5K Posts
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July 28th, 2013 10:00
If the system is under warranty, call Dell with the exact error for a warranty repair.
If the system is out of warranty, try replacing the DC jack first:
www.ebay.com/.../130940488475
If that doesn't solve the problem, then the mainboard will need to be replaced.
www.parts-people.com/index.php
ejn63
9 Legend
9 Legend
•
87.5K Posts
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July 28th, 2013 10:00
You've either a faulty power jack or faulty mainboard - what model system do you have?
DELL-Kalyan S
750 Posts
0
July 29th, 2013 09:00
Hi ipratikgoyal,
Issue is with the motherboard and it has to be replaced. Refer the following link to check the computer’s warranty status: http://dell.to/10pMa86
If the computer has active warranty, please send me the service tag and registered owner’s name on the computer in a Private Message. To send me a Private Message, click my User name, and then click Start Conversation.
If the warranty on the computer has expired, you may contact our expired warranty services to purchase/replace the compatible parts. Please refer the following link that has contact details for our Expired Warranty Services: http://dell.to/14FoBtb