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October 23rd, 2017 05:00

Facing Error code 0×c000021a

I am facing this problem, everytime i open my laptop.

 :(

Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.

If you'd like to know more you can search online later for this error. 0xc000021a

My laptop is Dell i 3558

How can i fix that problem.  Please help me

4 Operator

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6.4K Posts

October 23rd, 2017 08:00

:emotion-2:

Windows 10 is on the system? You're able to boot into windows ? You're having any other problems on the system  other than the error code appearing ?

4 Operator

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6.4K Posts

October 24th, 2017 07:00

I suggest you run the System Restore tool on the system by following the steps below. The tool should bring the system to an earlier point in time before the error code start occurring.

1. Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search.

2. Enter Control Panel in the search box, and tap or click Control Panel.

3. Enter Recovery in the Control Panel search box, and then tap or click Recovery.

4. Tap or click Open System Restore, and then follow the instructions.

4 Operator

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6.4K Posts

October 24th, 2017 08:00

After you have run the System Restore tool and the error code still occurred:

Run the System file checker. It scan for any corrupted system files that could be causing problems and fix those corrupt files as well. It also known to fix files related to Memory Management

a) Press Windows key + X key at the same time, select Command prompt (Admin)

b) In the command prompt type the following command: sfc/scannow and press enter

If no corrupted system files were found , then I would suggest you try the following steps:

In command prompt, type the following commands and press Enter after each command....  

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Run the check disk command to check and fix any possible hard drive corruption.

a) Press Windows key + X key at the same time, select Command prompt (Admin)
b) In the command prompt type the following command: chkdsk /f and press enter

5 Posts

October 24th, 2017 05:00

I use window 8.1. and yes,  i can open my laptop, after i turn on my pc for a while, this messeage appear,  i installed autocad 2017 , after that,  i got this problem,.so this might be a problem. But i already uninstall autocad,  but still facing with it.

5 Posts

October 24th, 2017 05:00

I don't have any other problems on my system,  just got this problem again and again

5 Posts

October 24th, 2017 05:00

I use window 8.1. and yes,  i can open my laptop, after i turn on my pc for a while, this messeage appear,  i installed autocad 2017 , after that,  i got this problem,.so this might be a problem. But i already uninstall autocad,  but still facing with it.

5 Posts

October 27th, 2017 05:00

Thanks for your help. I gonna try it now

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