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Dell warranty transfer
Hello Community,
I have recently purchased a laptop from Microsoft Store (US) and traveled to my home country.
Since I will be staying here for a while, I have following questions related to the Warranty:
- I have transferred the ownership from US to my country, so am I eligible for Warranty or not once Service Tag transfer is complete?
- I called Customer Care here many times, but everyone says different things every time. One of CSR mentioned that they will quote the warranty after the ownership transfer. So does it work exactly?
- I searched all the post but warranty transfer questions remain unanswered.
Thank you
ejn63
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December 31st, 2017 03:00
A warranty transfer requires:
1. That the system you're transferring be sold in the country you want to transfer to. If it's not, there is no service or support.
2. That the system was purchased with an upgrade to an onsite service plan (a year of that is about $100 at purchase; three years, about $300).
3. That you registered the system with Dell, since it was sold through a retailer.
If any of these do not apply, the warranty will not be valid in the transfer-to location.