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'AC power adapter will not charge properly' message.
Woe is me!!
Bought a new battery, thought I was being smart, took in my laptop and got a new battery (non-dell) saving £50 on the dell battery.
Started getting warning messages saying I am using the wrong AC Power adapter and my battery would not charge properly.
As I am still using the same dell power adapter that came with my laptop and have only changed the battery, thought this must be just a small glich because Dell don't like you using anything other than dell, especially as, the message went away when I merely unplugged the power cable and then replugged it in, and then it would charge away fine.
That is, til a few days ago, when the messages started appearing more often and then yesterday they wouldn't go away! Now my battery will not charge at all and is stuck on 4% and I cannot use my laptop without a power source!! This is a huge inconvenience as I am wheelchair bound and heavily reliant on my laptop to retain a measure of independence and self respect.
Unfortunately, I know very little computer language, so please keep any advice in lay-man's language!
I have a 2 yr old Studio 17 with Windows 7 and no warranty left. Please can anyone help little-me???
Shmmk76 :) xx
ejn63
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August 25th, 2012 10:00
If the AC adapter warning is still there, the first thing to try is a new OEM Dell (NOT third part) AC adapter. If that doesn't solve the problem, replace the power jack inside the system. It's on a cable connected to the mainboard (see below for the part reference):
www.parts-people.com/index.php
Shmmk76
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August 25th, 2012 10:00
Thanks ejn63!
Tbh your reply sounds a little more scary than I was hoping for.. just detaching the battery pack at the back is the limit so far of my laptop surgery skills!! And I fear seeing my laptops innards may induce a full-on faint!
But I will try getting hold of the new adapter thingy you mentioned and try not to worry too much past.
Thanks again! Watch this space..
Shmmk76 :) xx
Highlander1746
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August 26th, 2012 06:00
Similar situation last night. I have the same laptop and same age. Battery warning messages, Stuck on 4%. Then said battery dead will not charge. Kept using the laptop for another 45 minutes with no problem. System said 0% battery and Laptop keep on running. Charged overnight and still get all the same disaster messages, been using the battery for one hour now. I have disabled the Dell Battery Meter and installed a freeware battery meter. Running the calibration. Shame on you Dell.