forgot to add we are running a H500 with OneFS 9.4.0.9

Hi,

Thanks for your question.

The permission repair job might help. https://dell.to/485d8L3

Let us know if you have any additional questions.

you can always run a permission repair job over another directory that works to a test directory, and then experiment on that then check the current extended permissions with

ls -led

and you might notice something that is blocking it, 

I have had a similar experience before unfortunately on a live environment, doing something similar to the below, perhaps with the creator_owner as well might work 

chmod -R +a group Users allow dir_gen_read,dir_gen_execute,object_inherit,container_inherit,inherited_ace foldername
chmod -R +a group Users allow std_synchronize,add_file,add_subdir,container_inherit,inherited_ace foldername
chmod -R +a group Administrators allow dir_gen_all,object_inherit,container_inherit,inherited_ace  foldername