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InsightIQ 5.0 to 5.1 Fails.
Attempting to upgrade our VM which is known as "Simple" (instead of Scaled) deployment fails. From the /tmp directory, running the upgrade-iiq.sh script to upgrade starts the pre-check, but it fails and stops. Displaying the logs using showupg -s and -l show "There are 4 unhealthy pods." "Pre-Check pod status failed", and "[ERROR] [PRECHECK] Failed to run precheck, please run showupg --log". This is using the Administrator account. In the iiq-510-install.pdf document on pages 26-27, the examples are using the root account. Don't know if that works for our Simple deployment on a VM or not. The 5.1 upgrade came out on May 31 and contains fixes that we need. Any advice? I've tried performing this after a clean shutdown and power up of the appliance.
DELL-Sam L
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June 4th, 2024 14:14
Hello TomTooms,
Is there any other user accounts logged in when you are trying to do the upgrade?
Phil.Lam
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June 17th, 2024 15:55
@TomTooms , please create SR.