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September 29th, 2021 23:00

How do I know my licenses in IDPA 4400 data protection?

Hi

How do I know the currently installed licenses for the Avamar, DD, IDPA etc? Which interface it is shown?

Thank you.

Moderator

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181 Posts

December 1st, 2021 15:00

A good place to start is by looking at the acm dashboard, which shows if the various components have valid licenses. (Sometimes issues such as password out of syn can prevent acm from pulling the licensing info into the dashboard.)

 

Additional licensing info, including how to add licenses post deployment, can be found here:

IDPA: How to manually apply licenses on IDPA Components like Avamar, Data Protection Advisor and Data Domain post IDPA Deployment:

https://www.dell.com/support/kbdoc/en-us/000158138/idpa-how-to-manually-apply-licenses-on-idpa-compo...

Your account records also list licenses purchased for various products.

If you have additional questions you can contact Dell Licensing as mentioned by Willman above.

 

If this is useful please give KUDOS.

thanks

5 Practitioner

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274.2K Posts

October 5th, 2021 02:00

Same query

November 23rd, 2021 11:00

 

 

If you have any questions about EMC software licensing, contact our Worldwide Licensing Support team by following the below instructions:

  • Use the Live Chat between the hours of 3:00 AM and 7:00 PM Eastern.

  • Open a Service Request.

  • Contact EMC's live support team by calling - 800-782-4362, option 4, option 4 (24 X 7)

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