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May 15th, 2019 02:00

DP4400 installation not proceed after 72%

Hi,

When install DP4400 appliance, it was stuck 72%. But not showing any errors. still waiting more than 120min. Any reason why it was happen? 

3 Posts

May 23rd, 2019 08:00

Thanks for the update.... 

It has been completed without errors. took too much of time to deploy than expected time. ( more than 3 hours)..

9 Posts

May 15th, 2019 06:00

Hi Harshaw,

Could you please confirm your IDPA DP4400 appliance version ?

Also we cannot tell exactly why it is stuck at 72%, it usually depends few services from individual components and also other accepts, still for FYI we analyze the server.logs from the ACM that can help in giving us the error why it is stuck at 72% which is in the location (/usr/local/dataprotection/var/configmgr/sever_data/logs/server.log) 

In my next post i will also be attaching a guide that helps in common deployment failures and its resolution. Hope that servers you better.

Thank you

9 Posts

May 23rd, 2019 11:00

You're Welcome Harshaw. Good that your deployment completed without any errors. Not sure why it took more hours to complete, but do reach us out if you have any further queries, will be more than happy to help.
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