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1 Rookie

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7 Posts

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September 9th, 2024 15:58

Latitude 3340 compatibility with WD19S

WD19S feeds through USB C.  3340 shows as compatible but mine doesn't have a USB C port.

Dell shows it as fifth port on left side.  From back to front, mine has power, ethernet, HDMI, micro B USB, USB A.

The WD19S manual shows how to remove the USB C connector but doesn't say why you might do that.

Any chance removing it might allow us of a different USB connection?  I believe the micro USB doesn't transmit video.

10 Elder

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25K Posts

September 9th, 2024 16:18

You may want to post a photo -- I've never seen a micro USB port on a notebook computer.  

1 Rookie

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7 Posts

September 9th, 2024 17:13

Dell compatibility chart shows these as compatible.  WD19S connects with USB-C but 3340 only has USB A and Micro B USB.

Note: This comment was created from a merged conversation originally titled WD19s compatible with 3340

10 Elder

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25K Posts

09-09-2024 15:24 PM

I don't see an Inspiron 3340 -- just a Latitude 3340 (you've posted in the Inspiron forum).  The Latitude has a USB-C port and is compatible with the dock.

8 Wizard

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6.4K Posts

09-09-2024 15:32 PM

Check the left side for USB-C port with DisplayPort.  See port #5 in picture below.

1 Rookie

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7 Posts

09-09-2024 16:01 PM

@Chino de Oro​ Thanks.  I've started over in Latitude.  

My 3340 has, left side, back to front.

Power, Ethernet, HDMI, Micro B USB, USB A

Could be time to upgrade but the 3340 does everything I need.

8 Wizard

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6.4K Posts

09-09-2024 17:01 PM

The ports view picture was for Latitude 3340 and Latitude 3340 2-in-1.  You may have a different model?

Verify your system model again and post some pictures of connection ports since there is no micro USB-B on Latitude 3340 or any others that am aware of.

1 Rookie

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7 Posts

September 10th, 2024 00:14

1 Rookie

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7 Posts

September 10th, 2024 00:19

@Chino de Oro​ My latitude 3340 is identified as such by Dell.  The picture you show is Dell's picture of a 3340 but here's my picture.  

10 Elder

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25K Posts

September 10th, 2024 01:04

That isn't a USB connector -- it's a mini displayport connector.

Bottom line is that whatever model you have, that dock isn't going to work on a system without a USB-C connector.

Some of the old E series had them -- but nothing as new as the 3340 model does.

8 Wizard

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6.4K Posts

September 10th, 2024 03:07

It's a confusion when Dell re-use the models from 10 years ago.  Your Latitude 3340 is a legacy system with 4th gen processor.  As pointed out by ejn63, it has mini-DisplayPort besides HDMI port for video output.

https://www.dell.com/support/manuals/en-us/latitude-3340-laptop/delllatitude_3340_om/technical-specifications?guid=guid-19e53dcf-273d-40cf-b943-e5c4cbc0e60e&lang=en-us

 

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