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July 2nd, 2024 00:47

USB C and HDMI

I have a 2018 Dell G7 and have been using the USB C and HDMI port for 2 27-inch Dell monitors without issues. However, since yesterday, I have only been able to use either one of the ports and not use them simultaneously. Does anyone have ideas on what is causing the issue?

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July 2nd, 2024 16:18

What do your Windows display settings look like, are they set to "extend these displays?" Are you using a dock or the little USB-C to HDMI adapter (about the size of a phone charger)? Which G7 do you have, the 7588?

I had a lot of trouble with the little USB-C to HDMI adapter. One problem was similar to yours, and I finally got the D19S dock, which solved all those problems, including the annoying USB out-of-resources issue. I have the XPS 15 9520, so I am unsure if that dock will play well with your G7. Is there a friend who has a universal USB-C dock to test on your G7?

Looking up the Dell G7, it looks to have only 1 HDMI port, so you must have a USB-C to HDMI adapter, right?

Does pressing fn+F8 kays do anything for you?

And also, I must ask, are your drivers updated blah blah blah? (you know the drill)

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