Start a Conversation

Unsolved

S

1 Rookie

 • 

1 Message

20

July 2nd, 2024 18:44

Trouble with laptop keyboard and touchpad

Hi there , I'm using and inspiron foldable laptop. Recently out of nowhere the keyboard stopped working , it would light up when the device in switched on but would not work once the screen gets booted up. After some tinkering I figured out the it gets stuck on tablet mode (even tho it is at 90 °) and only works when the laptop is held at an angle (both keyboard and TouchPad work only like this). 

I assume there must be and issue witht he sensors but regardless would like some assistance as I don't have the convience to get it repaired quickly 

10 Elder

 • 

24K Posts

July 2nd, 2024 19:04

It could be a software issue, which is the first thing to check -- turn off the tablet mode in the action center (lower right of taskbar).  If that fixes the issue, try rebooting and re-enabling tablet mode.

If it does not, you do have a hardware issue.  You haven't mentioned the system model, but that likely means arranging a repair of the system.

No Events found!

Top