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August 2nd, 2024 01:48

the laptop turns down the sound itself

Dell G7 17 7700

Dell G7 17 7700

When playing sound in YT (Edge, Chrome), VLC or any other application, after 1-2 minutes the sound mutes itself to a very low level. More in Windows 11 and less in Windows 10, but it still happens. I changed the Realtek driver, turned off the microphones, turned off the volume when a conversation was detected - nothing helps. This is terribly irritating. Dell G7-7700

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16.9K Posts

August 2nd, 2024 06:34

Check the default communication device, and go to properties and disable any automatic volume adjustment settings, or check sound enhancements on or off.

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