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June 24th, 2024 15:17

os recovery will not download disk image

have tried to use os recovery tool from another computer (a dell) It finds the image sets up download the comes back in a minute that it cannot connect with dell backend to download then either crashes or gives retry option

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June 24th, 2024 23:30

1) Open a Terminal/PowerShell window (Command Prompt) as Administrator.
2) Navigate to the application path: cd “C:\Program Files (x86)\Dell\OS Recovery Tool”
3) Run the tool with the following command: “DellOSRecoveryTool.exe -s”

4) The Dell OS Recovery Tool application will launch then you carry on as per instructions.

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8 Posts

June 25th, 2024 17:00

have tried it, still not downloading

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8 Posts

June 25th, 2024 17:09

unable to connect to backend try again later ,i think they took the file server down

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June 25th, 2024 17:12

interesting change though ,now it sees the windows 10 machine I am trying to use to download the file,yesterday it did not

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