Inspiron 7577 high CPU (7700hq) and GPU (1060) temperature

Hello there,

You are actually not alone, i have the same experience with my Dell Inspiron 7577. In Overwatch with all settings on "Low" my GPU temp is 73-75, sometimes 78-79. Yesterday tried Fortnite for the first time and got 84, although I used relatively higher settings. CPU values are close to the GPU's. PUBG is pretty the same 72-75. I saw a PUBG gameplay video with the same model and the guy playing it has like 58 degrees which is pretty strange to me...

I have the exact same problem!

My GPU is going up to 84°C in games like Overwatch and CPU even up to 97°C. I already contacted the support, but they said this is normal while gaming.

Well it definitely is not normal, as other people do not get temperatures over 65°C. I don't know what to do, going to contact the support once again probably.

Hello there, I too am facing similar issues. I'm currently playing dauntless at medium settings but my CPU temp is way too high, I reached 100C at one point and immediately contacted Dell. They told me that its normal, max is 105C.

Are we all from the same batch of computers? Mine was made at the end of February. 

Opening your laptop will ONLY void your warranty if you BREAK something while doing it. Especially when something goes wrong. I would just send it back to Dell and let them repair it.

Ok, so I have finished with the repaste. It was a success, the temperatures dropped from 100C at load on the CPU to 75C load and around 35C at Idle. As for the GPU, is extremely cool, 30C idle and 60C at max (used Ungine Heaven Benchmark for 2 hours, completely stable). The laptop is really easy to open and the screws are labeled so the process was easier than expected. The paste I used was Thermal Grizzly Liquid Metal Conductant. The process was taken with precaution, meaning using Acrylic coating (or nail polisher works too) to cover the electronics on top of the PCB. I used 3 capes of 15 minutes each for both the CPU and the GPU dies. After that I put electrical tape Super 33+ on the pcb to create a physical barrier. If you are planning on using the same method I did please BE CAUTIOUS AND WATCH VIDEOS ON HOW TO APPLY IT, since a bad application could kill your motherboard. If you do not want to use liquid metal, regular thermal paste will do it too. I had to mess a little with the thermal paddings of the heatsink, since it was a little too thick, so by pressing them a little I made sure it was almost flat so the dies make direct contact with the heatsink. This solved my problem with the thermals in the CPU and gave me really nice results. Wish you guys best of luck and hopefully your problem was the same as mine, which was a bad application of thermal paste that came in with the laptop.

When you play a game on a laptop the temperature on CPU and GPU goes high is completely fine. here is what i think

CPU Stike: 70-85 ° is Normal
GPU: 80-95 °C  as long as a cooling fan are working it is fine.

Remember colling vents get a block when you keep the laptop on the BED, LAP, or Sofa always keep it on a flat surface so that vents can work properly. 

There are 2 cooling fans just make sure it is working and not blocked 

If the laptop is old more then 18 months i will suggest getting a heat sink paste replace from a technician 

Arctic MX-4 Thermal Compound or Arctic Silver is best (Do not buy cheapThermal Compound)

SO my 7577 just doesnt stop at heating. It makes massive frame drops and the playing games on my 7577 is a **bleep**. I really dont understand what the problem is. I use it on a flat surface and the fans are not blocked. I have had to ask for replacement of the brand new laptop 3 times and this is my third laptop. Please advise. I have been using this laptop only for about a month now, so do you think thermal paste could be a problem?

I've had the same issues. 100c when playing games like skyrim. Literally causing crashes for critical thermal events. Got worse after sending in for repair. Will try to replace thermal paste but im away from home right now and stuck without being able to run most games. 

Hi there, i was considering to use the same liquid metal on the 7577 with i5 variant. im conserned about the heatpipe... is it completely made of cooper? i dont want to screw it up if its aluminum. 

yes for me its 51-88C for CPU and 56-78C GPU

Probably, when it comes to thermal paste, if your problem still continues after changing it to a good quality one then it could be a problem with your heatsink.

Hey, the heatpipe does support liquid metal, it is copper. However you have to be really careful not to drop any of it in the pcb, I changed my liquid metal to thermal grizzly kryonaut which is extremely good too. So far max temps I got was 80C under heavy gaming and 49Cto 55C in idle, not as cool as liquid metal but at least you don't run the chance of burning your motherboard. (I'm llKyubokull, just changed my alias lol)