Start a Conversation

Unsolved

O

3 Posts

1043

September 5th, 2020 17:00

inspiron 5591 2-in-1 windows hello fingerprint "currently unavailable"

I just purchased the insprion 5591 2-in-1 and the fingerprint reader will not work when i go to windows sign-in options. keep getting the "currently unavailable" grayed out option. I updated all the windows updates and dell updates. Can anyone help with a solution? 

Moderator

 • 

25.8K Posts

September 5th, 2020 17:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

How to troubleshoot and resolve FingerPrint Reader and Security Software issues

 

No Events found!

Top