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Inspiron 15 3511, broken hinge
The hinge just broke on my 2 1/2 year old Inspiron 15 3000 this seems to be a common problem due to a design flaw. Is there a campaign to repair this at no charge?
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The hinge just broke on my 2 1/2 year old Inspiron 15 3000 this seems to be a common problem due to a design flaw. Is there a campaign to repair this at no charge?
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DELL-Chris M
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July 25th, 2024 15:07
Is there a campaign to repair this at no charge?
No. Your purchased 1 year warranty expired 1 year/6 months/29 days ago on December 26, 2022.
Read = Dell USA hinge/hinge assembly policy
(edited)
AnneE21
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August 2nd, 2024 17:25
Dell replaced my hinge 2 years ago but the now the hinge is breaking away again. It seems the repair was only a temporary fix and it remains a design issue.
AnneE21
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August 2nd, 2024 17:27
@crsobota If you come across a free repair campaign or solution outside of the Dell warranty period, please let me know.