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July 21st, 2024 19:43

Hinge pulling out, cracking noise

I purchased my laptop in Feb 22 and barely use it!  Have never flipped the screen.  Last night (July 2024) I heard a cracking noise when I opened it.  Right hinge is pulling out and there is space at the bottom where I can see a screw.  Also now have colors on the screen in the bottom right.  Of course the laptop is out of warranty!  Just 2 1/2 years in!  Can't believe the poor quality!  I chose Dell because it's supposed to be reliable!  Guess I'll just leave the screen open as I don't carry my laptop anywhere.  Just use it at home.  Would really like to get it fixed but don't know how or where it can be done for a reasonable price!  Any suggestions?

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24.9K Posts

July 21st, 2024 20:39

Your best bet is likely a good local independent computer shop with an hourly labor charge rather than one of the big chains or Dell that charges by the job.  You can also have parts-people.com do the work - they charge a flat fee of $100 for repairs plus parts.

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