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April 12th, 2012 06:00

EMC grab ESXi5

Hi All -

First post ever, so be gentle.  I'll provide you with as much detail as I can.

I recently updated 11 ESX4.0 servers to ESXi5.  The last cluster of 2 servers I upgraded were the only 2 that I had any problems with, and will describe.

After upgrading one of the 2 hosts in the cluster, I noticed that a data store was missing on the host after the upgrade to ESXi5.

I did the other host and it did the same thing.  I went to the storage configuration and the path to the missing datastore was in the "dead" status, with all other paths as "Active(I/O)"  All paths lead to the same EMC storage enclosure.  The servers themselves have 1 HBA (long story why no redundancy).

EMC wants me to do some grabs.  I downloaded the ESXi-Grab 1.2.1, ran the utility via command line using the syntax I found on this site.  It ran the utility but did nothing as far as collecting stats.  It ran for a grand total of 2 minutes.

I then read on here about the Powerlink software, so I downloaded that but having a hard time understanding how to run this.

I'm still not understanding why 1) some datastores are active and working while 1 decides to break and 2) why we can't present new storage to the host from our EMC storage.

I'd like to be able to get these grabs.  Any help or guidance would be much appreciated.

2 Intern

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5.7K Posts

July 2nd, 2012 00:00

I see nobody actually answered on your question. I don't know if this is still an active question, but I'd siggest contacting EMC about this, open a service request and let them help you out.

109 Posts

July 11th, 2012 04:00

This is indeed very strange. I hope you have found a resolution as it's been a long time. But if you haven't, collect a vmsupport file and provide that to EMC support. This is something you can do via vsphere / vcenter GUI, by "collect diagnostic information" or something like that.

80 Posts

September 3rd, 2012 05:00

EMC knows it all...many factors will lead the problem what you have asked...we cannt control the environment

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