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Unable to Delete "Offline member" from Dell EqualLogic Group
Hi Folks,
Recently one member went offline out of 3 members in Dell EqualLogic Group Manager. OSS tried to come back online, buts it's not coming up anymore.
Model: PS4100
Hence, I tried to delete offline member from Dell EqualLogic Group, But I am getting error message like below.
Note: Still Volumes are mapped to offline member, those volumes also offline anyway.
So kindly provide process how to delete offline member....? and also confirm is it mandatory to delete volumes mounted offline member before deleting offline member...?
Raja Reddy Kalluru
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May 27th, 2024 15:25
DELL-Joey C
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May 28th, 2024 03:49
Hi,
In order to delete the member, you may need the challenge password, which you need to obtain it from the support. Please contact the support and raise a case.
dwilliam62
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May 29th, 2024 13:11
Hello,
Additionally, if you can't bring that member back online, the volumes with data shared with that member will be lost. Data is striped across the members in a pool. If you do delete it then you will need to reset the other members in that pool, set them up again and restore your data.
I would suggest you open a case, and hopefully they can recover that down member. It could be caused by faulted drives, or depending on the array model, expired cache batteries preventing the member from being online. You will need a serial connection to that failed member in order for support to triage it.
If you do not have a service contract, you maybe able to purchase support on a one time basis depending on your region.
I would regardless try to connect to that serial port and observe any errors shown. If you post that here we maybe able to provide more information on getting it restored.
Regards,
Don '
#iworkfordell