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October 13th, 2022 07:00

Type17 Firmware

Hi

i had a type 17 controller go down, i cloned the sdcard from the working controller but the replacement says the firmware isnt compatible on this PS array?

it had 10.0.2 on it.

Thanks

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631 Posts

October 13th, 2022 12:00

Tapelibraryfixer,

 

I personally haven't come across this before, but would suspect that the issue is that the replacement controllers firmware a newer/older revision that didn't support that firmware. What I would suggest trying is running the latest version 10.0.3, and see if it works. 

Also, would you confirm the firmware version that the replacement is at currently?

 

Let me know.

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427 Posts

October 13th, 2022 13:00

The replacement controller had 9.18 originally, but it also booted fine with v10.0

anything higher it didnt want to know. i have seen this on a type13 aswell.

maybe its a case of booting with v10.0 and upgrading to v10.0.3

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427 Posts

October 14th, 2022 02:00

So the working controller with 10.0.2 has a part number of 05T3X7.

the replacement with the same PN didnt work with 10.0.2.

i tried a differant controller with PN 0X3J14 and 10.0.2 works.

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631 Posts

October 14th, 2022 06:00

Hi,

 

it looks like the controller must be replaced.

 

Regards Martin

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1.5K Posts

October 15th, 2022 12:00

Hello, 

 Only much earlier controllers didn't support 10.x.  CMs Type 7 and later support 10.0.x. 

 There are 32bit and 64bit versions of the code.  32bit are for the older Type 7 and Type 10 controllers.  The rest excluding the PSM4110 controller are 64bit. 

 The firmware on the controller has to match the firmware on a configured array.  If your array is booted with 9.1.9, then both controllers must be 9.1.9 as well.  If you try to boot a different FW it will generate an error.  

 Regards, 

Don 

 

#iworkfordell

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427 Posts

October 16th, 2022 01:00

the controller wouldnt even load the OS v10.0.2 that was copied from the primary.

in the end i just did it through the serial port using v10.0 that did boot. now its on 10.0.2.

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1.5K Posts

October 16th, 2022 08:00

Hello, 

 Thank you for letting us know.   Very interesting issue.  Glad you have it working now. 

 Regards,

Don

 

#iworkfordell

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