Unsolved
3 Posts
0
314
PS6100 Sensor Temperature Below Critical Threshold Errors
We have a PS6100 that recently started throwing 28.4.7/28.4.8/28.4.9 errors that specify that the "Control module chipset/processor/SAS controller sensor temperature of 0C is below the critical threshold of 5C." These errors started shortly after replacing a model 70-0400 controller card in slot 0 from a third party warranty service (Dell support is of course long ago expired). The event log shows that the error clears roughly thirty seconds later.
Any thoughts?
dwilliam62
3 Apprentice
3 Apprentice
•
1.5K Posts
0
June 30th, 2022 08:00
Hello,
What FW is that array using? Sounds like a few years old?
Regards,
Don
GregSJMU
3 Posts
0
June 30th, 2022 08:00
Just a "few" -- V6.0.5. I suspect it's the FW that shipped from the factory.
Thanks,
Greg
dwilliam62
3 Apprentice
3 Apprentice
•
1.5K Posts
0
June 30th, 2022 10:00
Hello,
Re: FW. v6.05. Ouch. That is very old. Are you running VMware ESX by chance? That version is vulnerable to VMFS Datastore metadata overwrite. Fixed in versions 6.0.6-H2 and above. There are certain conditions under high load that could result in offline VMFS Datastores.
Regards,
Don
GregSJMU
3 Posts
0
July 5th, 2022 05:00
Yes -- running VMware 7. We have a pair of 6100s that are still being used for non-critical storage. And now that you mention it I do have a 15TB volume used by Veeam for backups of some less critical VMs that has gone offline perhaps twice in the past six months.
dwilliam62
3 Apprentice
3 Apprentice
•
1.5K Posts
0
July 5th, 2022 07:00
Hello,
If you hit the issue you would know, as the VMFS Datastores would no longer be accesible at all.
FYI: VMware 7 is not certified with any verison of EQL FW.
If the offline events were very short term and corrected themselves it's likely a known issue in that very old firmware.
Regards,
Don