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15189

October 23rd, 2000 01:00

Motherboard failure?

Well, I woke up this morning and my machine (that I use as my webserver and general second brain) was in coma. The power light was on, but nobody was home.

To cut a long story short, the reset button doesn't work, even the power button has no effect (I thought only Macs went that low) and the only way I can restart the machine is to remove the power lead then plug it back in. however plugging back in just turns the power light back on, but the motherboard fan doesn't do anything, none of the cards show any lights and none of the chips get warm.

I removed all cards and attachments to see if the motherboard would give me a beep code even then, but still no signs of life.

So, my question is, what could be the cause of this type of motherboard failure? Is it as simple as replacing a fuse (the power supply works, the HDD etc spins up) or as expensive as CPU failure.

If my motherboard is dead, what the best Dell one I can upgrade to given that it's an XPS R400 desktop? And lastly, where can I buy a standalone Dell motherboard from?

Many thanks in advance

Kevin Parkin

185 Posts

October 23rd, 2000 02:00

Try posting this question in the "Upgrade Hardware" conference and I think you will get more responces.


Have a Good One...

Ron

2.2K Posts

October 23rd, 2000 02:00

Even though the power light lights up dosen't mean the power supply is good. It could have gone bad and is not producing the proper output voltage. Also, could be memory and might be cpu. Reseat both of them and the video card too while you are at it.
Dave

4 Posts

October 23rd, 2000 07:00

Already posted :)

Cheers

Kevin

4 Posts

October 23rd, 2000 07:00

The PSU fan operates fine, the HDDs spin up OK and the DVD ejects OK. So, at least some of the PSU outputs are fine. I'll see if I can find a pinout for the PSU and test the outputs with a multimeter anyway.

As for the motherboard, I have now reseated the CPU, memory and video card. Still no life :(

When the CPU is out, the power light stays off, but when the CPU is in, the light is on. Is this a sign that CPU is OK or just that it completes the circuit to the power LED?

Many thanks

Kevin

2.2K Posts

October 23rd, 2000 13:00

I can't answer the cpu being installed question for sure. Don't want to lead you a stray. The ATX power supplys might react differently than the older AT ones. I can test this theory for you later on today. My gut feeling is that it needs to be installed for the ATX power supplies. There is a possibilty that the MB has gone bad. I like the process of elimination myself. What I would do here is to pull all cards except the video card. I would pull the DVD power and data cable and the HD cable and power and the floppy drive also. All you need to get a post is mb, memory, cpu, and video card. If you get no post then this tells you it is one of those 4 unless it is the power supply. You are sure the monitor is working, correct? I hate to ask that, but it might be booting and you can't see it and I have seen simple things like that be the problem.
Yes, do check the outputs on the power supply. I believe they will be listed on top of it and if they fall short by even a little bit that could be the problem.
Dave

4 Posts

October 23rd, 2000 16:00

> I like the process of elimination myself

Ditto that!

It looks like the POST beep codes include ones for absent video card and misseated DIMM. Since I don't get any beep codes at all, perhaps we can narrow it down to a problem with the motherboard, CPU or power supply. I assure you, the system doesn't even get as far as displaying any lights on the keyboard. The monitor definitely works because it is now attached to the laptop from which I am posting this. I stripped the motherboard down totally and added the bare essentials one by one, still nothing :(

I guess the next step is to check those PSU voltages.

Many thanks

Kevin

2.2K Posts

October 23rd, 2000 20:00

Kevin,
You are on the correct path. I would go like you said, power supply voltage and then if good you will have to sort out the others. If you have more than one dimm installed, remove one for testing purposes.
Good luck.
Dave
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