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Help XPS 200
My XPS 200 would not power up. I called tech support they sent a new fan and motherboard
No Computer for several days as I waited for a techncian to come with the parts . This worked for a 2 days.
Then the computer started shutting itself off. The same tech came back with a 2nd motherboard and a new power supply. Again, I had no computer for several days. The tech said he thought the power supply should have been replaced the first time. This worked for 2 weeks.
Today, I get another blue screen. This time the Dell tech said he is sure its a faulty memory causing the problem. The supervisor said I will have the new memory 3 to 5 days. I informed this is the third time they are fixing this machine within a month and it has all been different issues. I informed her I wanted a new computer .(I paid for an extended warranty) She said that is not an option. They
would rather keep fixing the symptons and guessing what might have caused it.
I asked it they could at least overnight the new memory. No, it will be sent within 3 to 5 days.
She said she would be my new contact person. However, she said she could not give me her extension.
We have been on the phone with Dell for hours upon hours. We have re-loaded Windows and my software 3 times already, and I paid for data recovery for information on my old hard drive.
I will be lucky if my XPS 200 works 200 days this year.
Can a faulty memory cause the machine to not power up and shut itsel off?
Help!
Toronto699
1.7K Posts
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July 3rd, 2007 01:00
Message Edited by Toronto699 on 07-02-2007 09:50 PM
glallen01
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July 12th, 2007 07:00