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June 22nd, 2016 08:00

Error code 2000-0123 Msg: Memory - Integrity Test Failed

i have a DELL XPS9100

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I also ran MANY other tests - including Windows 7 memory test - it passed

System Stress Test (Manual)

all passed but...

Advanced Pattern Test
Test Started 6/17/2016 9:15:17 PM
Error Message: The pattern written (5555555555555555) did not match the pattern read (5555555755555555) at the physical address (000000025F55B088). The pattern difference was: 0000000200000000. 6/17/2016 9:15:51 PM
Test Finished: Failed (Error code: WME22-0V0) 6/17/2016 9:16:05 PM

file:///C:/Users/CC/Desktop/Test%20Event%20Logs%20-%20System%20Stress%20Test.html

10 Elder

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46K Posts

June 23rd, 2016 13:00

how do i isolate tests to single modules; knowing which module i am testing so i will know if i have to replace it

teenscrapbook

If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer and run the test, test posts no errors, reinstall an additional module and repeat running the test, if the test posts no errors, repeat this procedure on all the other modules.

The Studio XPS 9100 service manual is HERE:

http://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_studio_xps_desktop/studio-xps-9100_service%20manual_en-us.pdf

Bev.

June 24th, 2016 20:00

Hi do let us know if you have tried the steps suggested  by our community rockstar Shesagordie

10 Elder

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46K Posts

June 25th, 2016 07:00

MICRON 4GB 2RX8 PC3-10600U-9-10-B0

teenscrapbook

Best to use http://www.crucial.com/ and use their memory selection tools, because Crucial is part of Micron and sells their memory.

Bev.

June 22nd, 2016 19:00

Hi Teenscrapbook

Thanks for writing  to us.

0123 error points towards either the memory or the memory slot on the motherboard. If there are more than two memory modules, please run the test with one module at a time which will give us a clear picture as to which module is faulty as per that we will take it further.

What made you run diagnostics ? Any symptoms?

Await your response.

June 22nd, 2016 20:00

Computer would shut down in the middle of doing work - when I had multiple programs running

How do I check one module at a time or should I have a tech check this out

June 23rd, 2016 08:00

how do i isolate tests to single modules; knowing which module i am testing so i will know if i have to replace it

June 25th, 2016 06:00

Yes I had someone help me but it worked and one 4GB memory card was bad out of 6 - now all is working fine!

Where can I get this one card or compatible one - and which one would that be

The 4GB card I have is

4GB 2RX8 PC3-10600U-9-10-B0

June 25th, 2016 06:00

MICRON 4GB 2RX8 PC3-10600U-9-10-B0

June 25th, 2016 07:00

THANKS

10 Elder

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46K Posts

June 25th, 2016 07:00

teenscrapbook

Happy to have helped.

Bev.

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