Start a Conversation

Unsolved

This post is more than 5 years old

33080

August 26th, 2013 10:00

DELL FedEx

Ok so i'm trying to track my Alienware x51 Desktop PC and on the FedEx tracking web site it's saying it departed the Fort Worth, TX location over 30 hours ago and it's still saying this. Fort Worth, TX is only 7 hours away from me. I understand it's not going to be a straight drive to my home from this facility but it's been over 30 hours and the tracking status hasn't changed. It's listed as "Departed FedEx Location". This leads me to believe it's still in route, but 30 hours? If it stopped at another facility wouldn't it list this on the tracking app? I can't find the FedEx forums to state this so I decided to post it here. Any help would be greatly appreciated.

9 Legend

 • 

47K Posts

August 26th, 2013 10:00

All Fedex Shipments fly to  Memphis, Tennessee then to a distribution point which is Your Regional hub  located at Fort Worth Alliance Airport ,

then to a truck then to you.

August 26th, 2013 11:00

That's odd, it's saying the origin was is San Jeronimo CD Juar, CH, MX which i'm assuming is Mexico, then El Paso Texas, then Fort Worth Texas. Why would it be sent to Tennesse, then to El Paso, then Fort Worth and finally trucked to me? They must not update the tracking status when it get's to and leave's the Tennesse hub or something? That could be where my confusion is from. I guess i'm looking at the tracking status as a real-time step by step tracking.

If what you're saying is correct the PC was manufactured in Mexico, sent to Tennessee, then El Paso, then Fort Worth and is in fact en route to my home via FedEx truck?

Sorry, i'm not doubting you, just a new Fed Ex customer trying to get an idea of where my things are and how this whole shipping process works. I guess another part of my confusion is that i'm a few hours from Memphis, TN (I live in Mississippi) and am baffled as to why they would send my stuff even farther from me when i'm just a few hours south of this hub.

9 Legend

 • 

47K Posts

August 26th, 2013 11:00

Every night at the FedEx Memphis World Hub people, machines and technology come together in a remarkable way. 2.2 million packages are scanned, sorted, weighed, and routed.

They arrive by 10pm and by 6am they are all gone.

9 Legend

 • 

47K Posts

August 26th, 2013 11:00

No Events found!

Top