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July 29th, 2024 20:20

DRM Version 3.4.5.938

I am running this and trying to export a Catalog for R640 servers... and the catalog is BLANK 0kb in size... What is going on and how do I fix this? If I download a catalog for R630 it works fine... Any suggestions?? 

The catalogs are exporting out with nothing in them

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4K Posts

July 31st, 2024 03:07

Hello, could you make sure you did not tick option "Export only catalog" then it will not have any repository files.
Let us know if you have any further questions.

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4K Posts

July 31st, 2024 03:11

 

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August 2nd, 2024 10:19

I have also experienced this problem with the catalog downloading successfully but having a file size of 0KB, deeming it unusable. 

I have tried both options of ticking 'Export Only Catalog' and not ticking this option with the same outcome.

This looks to be a catalog problem that needs resolved. At present i cannot run the latest updates from my FTP as i cannot export the latest catalog.

Please help?

Thanks in advance!

Moderator

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2.4K Posts

August 2nd, 2024 11:32

Hi, 

I researched the this issue and I similar cases. A potential workaround will be integrated into the next catalog, and the final fix is expected to be included in the upcoming DRM release. However ETA is unknown. 

1 Rookie

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16 Posts

August 19th, 2024 15:52

@DELL-Erman O​ any updates?? So we just cant patch our servers until fix DRM??

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16 Posts

August 19th, 2024 15:53

Does the down rev version of DRM work??? If so which one? We still need to update our servers we cannot wait around for a patch?? 

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3.6K Posts

August 19th, 2024 18:03

Hello,

 

Can you reach this link and download https://dell.to/3SWMdLR

 

https://dell.to/4drtLmN

 

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16 Posts

August 19th, 2024 18:08

@DELL-Charles R​ Yes but when I put this catalog in the local share on OME it fails to download when updating a server.

DRM still downloads EMPTY catalogs and these are the only catalogs that work because they are specific to the server model I want to update... When will it be fixed? 

Moderator

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3.6K Posts

August 19th, 2024 19:10

Hello,

 

Have you updated the Enterprise catalog DRM is pointing to?

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16 Posts

August 19th, 2024 20:01

@DELL-Charles R​ what is the server equivlanet to NX3240 on DRM? 

Moderator

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3.6K Posts

August 19th, 2024 20:24

Hello,

 

The NX3240 is equivalent to R740XD.

 

I did find out that the 14G chipset is what is causing the problem.

 

Try delete the   14G Chipset 10.1.19485.8386   from the catalog and check results.

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