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DRM 3.4.5.938 catalog.xml is empty
Hi,
Since a couple of days we have an issue with DRM. Every export we tried ended with the file catalog.xml being empty.
Ubuntu 22.04.4
Dell Repository Manager 3.4.5.938
Export_07/30/2024_09:07:36 SUCCESS SHARE NA 7/30/24 9:18 A.M
-rw-r--r-- 1 drmuser drmuser 0 Jul 30 09:18 everything8_Catalog.xml
We have this error in the logs
07-30-24 09:18:10 SEVE com.dell.drm.deploymenttools.DeploymentToolHelper removeIndentation null org.xml.sax.SAXParseException; systemId: file:///tmp/drmtemp12183007471837406179/everything8_Catalog.xml; lineNumber: 1; columnNumber: 1; Premature end of file. at java.xml/com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:262) at java.xml/com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:342) at java.xml/javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:178) at com.dell.drm.deploymenttools.DeploymentToolHelper.removeIndentation(DeploymentToolHelper.java:265) at com.dell.drm.deploymenttools.DeploymentToolHelper.removeIndentationFromCDATA(DeploymentToolHelper.java:248) at com.dell.drm.deploymenttools.Share.writeCatalog(Share.java:480) at com.dell.drm.deploymenttools.Share.writeCatalog(Share.java:451) at com.dell.drm.deploymenttools.Share.run(Share.java:263) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317) at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642) at java.base/java.lang.Thread.run(Thread.java:1583)
We've tried from a fresh DRM install and the issue persist.
Thanks
DELL-Charles R
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July 30th, 2024 14:52
Hello,
I haven't heard of any issues today with the catalog.
Can you reach this link and download catalog.cab
https://Downloads.dell.com/catalog/Catalog.cab
If you extract to catalog.xml can you see how it looks?
It looks good when I download it and extract.
Guillaume.Navar
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July 30th, 2024 15:29
Thanks for your reply
We've used your catalog.xml and it's working. I've check the firmware from an idrac and all the available update were listed.
I'm note sure it'll survived the next update/export from DRM.
savagej3ferris
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July 30th, 2024 17:46
I have the same issue:
DRM Version 3.4.5.938 | DELL Technologies
Please help... Anytime I try to export stuff for Dell R640 the XML is just BLANK
DELL-Charles R
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July 30th, 2024 18:02
Hello savagej3ferris,
It looks like another technician has picked up the case you linked and is researching on the issue.
In the meantime can you try the same:
Can you reach this link and download catalog.cab
https://Downloads.dell.com/catalog/Catalog.cab
If you extract, unzip, to catalog.xml can you see how it looks?
It looks good when I download it and extract.
savagej3ferris
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July 30th, 2024 18:34
@DELL-Charles R Can I put this .XML in any catalog file with the folders and it will work on DELL OME?
DELL-Charles R
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July 30th, 2024 19:59
Hello,
The different catalogs are listed here:
https://dell.to/3AgdIte
You can see the Enterprise catalog, the one I linked, is used for DRM and OME.
I have an update empty catalog situation.
It was sourced to root caused for a chipset driver on 14G.
It will be fixed in the next release, but for now you would need to remove the chipset 10.1.19485.8386 from the catalog.
If you're using the Update Manager plugin it shouldn't have this issue.