3.4.4 to 3.4.5 upgrade fails on Windows due to unsecure Java?

Hello, thanks for choosing Dell and welcome to our community.

"The error message you’re seeing indicates that the Java Virtual Machine (JVM) used for the installation is in an unsecured location."

I think we are seeing the answer here. According to this, could we double check on the JAVA installation path? 

Respectfully,

I don't have Java installed as a 'stand-alone' installation, the only copies of it that exist on my machine are what DRM and other Dell apps have installed.

It doesn't exist on my Start menu, nor in Control Panel, nor Add/Remove Programs. If I open a command prompt anywhere and try to run java.exe I just get "'java.exe' is not recognized as an internal or external command, operable program or batch file." as a response.

I've just tried running the installer from a command prompt and got a slightly more helpful error message... 

"D:\Repo\>DRMInstaller_3.4.5.938.exe
company: Eclipse Adoptium

Security Error! The JVM C:\Users\<username>\AppData\Local\Temp\I1717060817\Windows\resource\jre\bin\java.exe used for this installer seems to have been installed in a unsecured location (non-admin user folder). Installer would now exit. Please reach out to your vendor for more details."

This temp folder "I1717060817" is created when I launch the installer.

Simon

Hi,

the issue you are facing with the Dell Repository Manager (DRM) 3.4.4 to 3.4.5 upgrade failing on Windows due to an "unsecure Java" error is likely caused by the Java Runtime Environment (JRE) being installed in a non-standard location or by a non-administrator user.[4]

To resolve this issue, you can try the following steps:

1. Uninstall the existing version of DRM (3.4.4) completely.

2. Download the latest version of Java JRE from the official Oracle website (https://dell.to/3yNZVcG) and install it as an administrator.

3. After installing the JRE, download the DRM 3.4.5 installer from the Dell website and run it as an administrator.

If the issue persists, you may need to call Dell Software support for further assistance, as they may have specific instructions or workarounds for this particular issue with the DRM upgrade on Windows.[4]

Citations:
[1] https://dell.to/4aFXUNg
[2] https://dell.to/3VlV1g8
[3] https://dell.to/4aFYWZw
[4] https://dell.to/4aBa8Xi
[5] https://dell.to/3V1qSRU

I came across the same issue, thankully it was an easy fix for me.

The PC that Dell Repository Manager was installed on was domain joined (AD), the error was happening for AD users.  I Shift and Right clicked the exe, used "Run as a different user" and chose the local PC's "Administrator" user, and the issue was no longer there, it ran and updated the install.  Hopefully this will work for others.

@DELL-Young E​ Maybe the real question is why does Dell continue to use Java for this?  There are far superior tools without all the overhead and security risks Java introduces.

Removed my profile and logged in again with a fresh one but got the same error complaining on unsecured location of jvm.

Did as TerabyteNet but logged on as local administrator and installation completed successfully