Widget Firmware not work.

Hi,

Here are a few troubleshooting steps you can try to resolve the issue:

1. Clear the browser cache and try again. Sometimes cached data can cause issues with the user interface.

2. Check if there are any pending updates or patches available for OpenManage Enterprise and install them. Software updates often include bug fixes and improvements.[3]

3. Use the built-in troubleshooting option in OpenManage Enterprise to diagnose connectivity issues between the management appliance and the managed devices. Ensure that the required ports (137, 138, 139, 445) are open for communication.[3][4][5]

4. Verify that you have the correct user permissions to access and use the Firmware widget. Ensure your user account has the necessary privileges.

5. Try accessing the Firmware widget from a different browser or machine to rule out any client-side issues.

If the issue persists after trying these steps, you may need to contact Dell Software Support for further assistance. They can investigate the problem more thoroughly and provide a resolution specific to your environment.[2]

Citations:
[1] https://dell.to/3UY6C3k
[2] https://dell.to/4dNaflz
[3] https://dell.to/3UTs6hN
[4] https://dell.to/4aAIppy
[5] https://dell.to/3UTpIrq

@Dell-Martin S​ 

Hi Martin,

Thank you for your answer.

[1] Process done but didn't help
[2] All updates are current. At the moment DELL do not offer anything else.

[3] I do not understant the reason? There is no problem with the devices or discovery, we have only a problem with functionality of the widget.

[4] My account is admin.
[5] Widget did not work for anyone.

The bug with the widget appeared after the last update. 
When we used a restore point, the widget worked again.
However, our version was really outdated and it is necessary to use the latest updates.
Everything else works - widget for warrants, widget for configuration. 
Only the Firmware widget doesn't work, when you click on compliance everytime take you back to the main page.