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August 8th, 2023 15:00

OpenManage Enterprise - Services Plugin is not registered

Hi,

I am running the latest OpenManage Enterprise and its able to collect information from the PowerEdge servers. I have the Connectrix switches also added, but it doesn't collect any information. When I go to the the services tab for that switch it says "Services Plugin is not registered". Both teh Services and CloudIQ plugins are installed and enabled. I only get the general information on the switch like the Identifier, Model, MAC, IP, etc. Alerts, Warranty, and Collections are empty. Not sure if it matters, but I also have CloudIQ vApp deployed. The setup is pretty basic and not sure if it somehow supposed to integrate with OpenManage Enterprise. Any help is always appreciated.

Thanks,

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3.4K Posts

August 8th, 2023 20:00

Hello @macyero,

 

Based on OME's support matrix, the switch tentatively is not support yet. Hence, it may have some missing information about the switch. 

 

Ref: https://dell.to/3s69gti

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