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Personal hard drive locked with Dell Data Protection EMS
Hello Dell Community,
I looking for your help in accessing to my personal data.
Quick story. I used to work for this company that went out of business 2 years ago.
Back then I used my personal hard drive to transfer data and add my personal content. The IT admin did install the Data Dell Encryption to protect the HD. Few days prior, I wanted to check some old files and put the wrong password (forgot) I can't access to my hard drive anymore.
The screen shows:
"Authentication failed. Please contact your system adminnistrator.
Volume LA-PUBLIC (E:/)
Shield by: (Company out of business)
Recovery Key ID: xxxxxxxxxxxx
Sheild ID: xxxx-xxxx-xxxx-xxxx
Endpoint Code: xxxx-xxxx-xXxx-xxxx
Access code: (to fill)
OK / Cancel
I tried to plug it into a other laptop but the password prompt doesn't show up. It tried everything I without success - hope you can point me out the the right direction!
Thank you!
Charles