Dell Data Security Technical Newsletter 

Volume 85, April 2022

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Important Update: Dell Endpoint Security North America Phone Number Has Changed

Dell Endpoint Security has a new number for support tickets. Customers in North America should now call +1 877.459.7304, ext. 6236710.

Netskope Version 93

Netskope Release 93 is now available, including new product highlights MITRE ATT&CK Framework For Mapping Threat Behaviors In Sandbox Analysis Retrohunt API and several product fixes.

Version 93 Release Notes can be found here.

Secureworks® Taegis™ XDR 2.1.0.2

Securewords Taegis XDR 2.1.0.2 contains new dashboard reporting enhancements and Threat Intelligence Alert enrichments. For more information, please review this article:

https://docs.ctpx.secureworks.com/release/notes/#secureworks-taegis-xdr-2102.

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Dell Encryption Enterprise Authentication with Windows Hello

Dell Encryption supports Windows Hello authentication mechanisms, making it possible for environments to leverage the latest in Microsoft’s authentication features and to ensure data at rest remains protected.

Dell Encryption leverages the Windows Hello token for user authentication to allow for key and policy unlocks with Facial Recognition, Fingerprints, and PINs.

For more information, please review this article.

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Dell Trusted Device 4.3

Resolved Security Advisories

1. Trusted Device leaf certificate validation is improved. [DPS-4106]
2. The Trusted Device driver validation workflow has been hardened. [DPS-4374]

Technical Advisories

1. Trusted Device does not currently validate non-production BIOS version from Dell. Non-production BIOS versions include engineering builds, debug builds, and validation releases provided by Dell ProSupport for troubleshooting. [DPS-4561]
2. The ADDLOCAL and REMOVE parameter functions have been removed from the Trusted Device installer. To add or remove Trusted Device features, uninstall and reinstall Trusted Device with the wanted features.  

 Note: If the ADDLOCAL or REMOVE parameters are used during installation, the installer fails. [DPS-4660]

What is Dell Trusted Device? | Dell US

Dell Data Security Chat

For U.S. customers only, Chat support is now available Monday through Friday, 7 a.m. to 7 p.m. CST.

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Dell Data Security ProSupport for Software

• 24x7 support and issue resolution from a team of technicians.
• Within the U.S., the dedicated number is 877.459.7304, ext. 6236710.
• For a list of in-country phone numbers, click here.

NEW: Dell Data Security Advanced Support for Software

• Direct and easy access to your own dedicated security expert.
• Support for all of your Dell endpoint security software.
• Personalized support including customized communication plans, health checks and more!

For more information, click here or contact your account executive.