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February 23rd, 2022 19:00

Monthly Dell Data Security Technical Newsletter

 

Dell Data Security Technical Newsletter 

Volume 83, February 2022

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Important Update: Dell Endpoint Security North America Phone Number Has Changed

Dell Endpoint Security has a new number for support tickets. Customers in North America should now call +1 877.459.7304, ext. 6236710.

Netskope Version 91

Netskope Release 91 is available, including new Advanced Analytics for Cloud Firewall and several product fixes. 

Version 91 Release Notes can be found here.

Dell Security Management Server 11.3 Released

Version 11.3 of the Dell Security Management Server and Dell Security Management Server Virtual is now available from the Dell support site. Information about what is included can be found in each product’s technical advisories document.

Dell Trusted Device 4.1

New Features and Functionality v4.1:

  • Microsoft Endpoint Manager: Administrators can create compliance policies in the Endpoint Manager admin center to ensure that Trusted Device is protecting computers below the operating system. Trusted Device uses PowerShell scripts and agent-level configuration to communicate endpoint compliance and sends results to Microsoft Endpoint Manager. See the Dell Trusted Device Installation and Administrator Guide v4.1 | Dell US.
  • Trusted Device v4.1 includes a new version of the Trusted Device Event Repository. See https://hub.docker.com/r/dellemc/dtd-event-repository for more information.
  • The Trusted Device Event Repository now supports configurable API path prefixes. See the Trusted Device Installation and Administrator Guide for more information.

Links:  

What is Dell Trusted Device? | Dell US

Which Platforms are Supported by Dell Trusted Device: Dell Trusted Device Installation and Administrator Guide v4.1 | Dell US

Dell Data Security Chat

For U.S. customers only, Chat support is now available Monday through Friday, 7 a.m. to 7 p.m. CST.

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Dell Data Security ProSupport for Software

  • 24x7 support and issue resolution from a team of technicians.
  • Within the U.S., the dedicated number is 877.459.7304, ext. 6236710.
  • For a list of in-country phone numbers, click here.

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NEW: Dell Data Security Advanced Support for Software

  • Direct and easy access to your own dedicated security expert.
  • Support for all of your Dell endpoint security software.
  • Personalized support including customized communication plans, health checks and more!

For more information, click here or contact your account executive.

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