FDE fails due to "Unsupported TPM version detected in this machine (2.0). OTP will be disabled"

Hi,

I have the Dell agent 10.10.0.4 installed on my DELL 7370 with Windows 10 latest patch. After registering to the server (10.2.14.136), enabled the full disk encryption (FDE) in the policy for my endpoint. After clicking "Check for Policy Updates", it failed to do FDE, and the agent log showed "Unsupported TPM version detected in this machine (2.0). OTP will be disabled" as below.

My TPM 2.0 worked well with BitLocker though. Can anybody help on this issue?

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2021.06.25 16:48:19.626 [11056] (00008) I Agent : session 1 change event received: SessionLogon
2021.06.25 16:48:19.689 [11056] (00007) I FDE : MainLoop - Policies - EnableManager: True, Algorithm: AlgAes256, EncryptionMode: ModeCbc
2021.06.25 16:48:19.689 [11056] (00008) I FDE : management is active
2021.06.25 16:48:19.691 [11056] (00007) I Sed : OPAL drive detected: model=LITEON L8H-256V2G-41 M.2 2280 256GB SED 388410D
2021.06.25 16:48:19.695 [11056] (00008) I Sed : management is active
2021.06.25 16:48:19.702 [11056] (00007) I DpProx : ClearUserTokenInfo has successfully reset all users
2021.06.25 16:48:19.748 [11056] (00008) I SecMgr : Unsupported TPM version detected in this machine (2.0). OTP will be disabled.
2021.06.25 16:48:21.729 [11056] (00007) I Pba : management is active