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August 30th, 2019 11:00

Dell Data Security Technical Newsletter - August 2019

Dell Data Security Technical Newsletter

Volume 59, August 2019

Dell Data Security Chat

For U.S. customers only, Chat support is now available Monday through Friday, 7 a.m. to 7 p.m. CST.

Other Helpful Links

How to Install Dell Encryption Enterprise.

How to Use WSScan for Dell Data Security

How to Upgrade Dell Security Management Server Virtual

How to Schedule Managed Reports for Dell Data Security Servers

Disaster Recovery and High Availability on Dell Data Security Servers

How to Backup and Restore Dell Security Management Server

Dell Full Disk Encryption System Requirements

Dell Data Security Online Community

Please visit our Data Security online community. Here you can check out our blogs, forums and other resources, and join in the conversation.

Contact Support

Online Support: www.dell.com/ddpesupport

Phone: 877.459.7304, Option 1, X4310039

Please have your service tag available. 

Monthly Dell Data Security Technical Newsletter

To: Data Security Software Customers

This month in Data Security 

Mozy by Dell to Carbonite Endpoint Transition Opportunity

Mozy Backup by Dell and Mozy Sync by Dell services will no longer be available to backup data or restore data through the Mozy administration console after January 8, 2020. To retain backup functionality, Mozy by Dell customers will have an opportunity to transition to Carbonite Endpoint. For more information, reference Mozy by Dell to Carbonite Endpoint Transition Options.

MacOS Mojave 10.14.6 Support

Dell Data Security now supports macOS Mojave 10.14.6 on:

Dell Endpoint Security Suite Enterprise 1535.3 Dell Threat Defense 1536.3 Launched August 14

Fixes: 

  • Resolved an issue with local executable parsing, allowing bypass of the local scoring engine.
  • Resolved an issue where the size of the Agent UI window would shrink if the DPI was set to a value other than 100%.
  • Removed case sensitivity for remote certificate validation when comparing InstallTrustedSuffix and DNS Name entries.
  • Resolved a race condition where the Advanced Threat Prevention service registered a notification callback function to add/remove devices before the object required to process add/remove notifications was constructed.
  • Resolved an issue where the agent did not detect and quarantine a hash using the local math model when the online Cloud score was unknown.
  • Resolved an order of precedence conflict that might cause a file to switch between safe/quarantined unexpectedly.
  • Updates to Cylog.log File: the Cylog.log file now has a size limit of 150 MB per log file. Once a log file reaches the 150 MB limit, the log is rolled over to a new log file. Only five old log files are retained in addition to the current log file. Log level settings such as Error, Verbose, etc. are now correctly applied to the log file.

 For more information, please review this article. 

Dell Security Management Server Virtual Low Disk Space

Dell Security Management Server Virtual v9.11.0 and later removes the data retention limits on backups. The product appliance may require manual removal of older backups to prevent low disk space. For more information, reference How to Resolve Dell Security Management Server Virtual Low Disk Space.

Webinars 

Did you know we offer a 1-day webinar to help you deploy your Dell Data Security Encryption Server? The webinar can cover both Enterprise Server and Virtual Server designs and help you be prepared for establishing your encryption environment. In addition to deployment basics, we cover best practice management and how-to scenarios.

For more information and to get into the webinar, contact your sales representative and ask for the Dell Encryption Enterprise Management Server Installation and Best Practices Webinar.  

This is currently available to US-based customers only.

Dell Data Security Forum

Join the conversation and see what other DDS users are saying. 

Are you using DDP and SCCM? Check out this forum conversation to for tips on setting it up for your environment.

 

Curious to know how the DDP client works with no server connection? Read this article for helpful information.

Trouble getting to Dell Data Security ProSupport?

With many products and services available to Dell customers, it is sometimes difficult to get to the right team when opening a support case. To address this, the Dell Data Security team has created the very first dedicated global queue within Dell for a product suite. Never again be caught in a maze, get straight to the experts immediately for all of your Dell Data Security support needs. 

Within the United States, the dedicated number is 877.459.7304, Option 1, X4310039.

For a list of in-country phone numbers, click here.

We hope that you find this newsletter beneficial and of great value and interest. Feel free to drop us a line with your suggestions and input for future issues of the newsletter at dellsecurityce@dell.com. For easy access to up-to-date information on webcasts, videos or other assets, visit the Data Security Solutions Information Hub.

To ensure that you receive our monthly newsletters (and not accidentally land in your junk folder), please make sure you add dellsecurityce@dell.com to your address book.

If you know of others who would like to receive our newsletter, please send them the subscribe link.

This email is an advertisement. If you do not wish to receive this newsletter, please click unsubscribe. Dell is located at One Dell Way, Round Rock, TX, 78682. Dell and the Dell logo are trademarks of Dell Inc. Copyright 2019 Dell Inc. All rights reserved.

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