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December 15th, 2022 06:00

Warranty Validity Overseas

Hi There,

I plan to buy three Alienware laptops in the UK but these laptops would be used by people in Singapore.

Would the warranty for these laptops be valid in Singapore?? And would I have to buy any special kind of warranty for it to be valid overseas?

Thanks in advance for your help.

Regards,

Daniel

10 Elder

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24.5K Posts

December 15th, 2022 06:00

The basic warranty is 12 months, return to depot repair.  That warranty is valid only in the country of purchase.

To qualify for international transfer, the system must

1.  Be sold in Singapore.  If it is not, no transfer.

2.  Have a Dell onsite service plan purchased with the system.

3.  You must be the registered owner of the system (not usually a problem with Direct from Dell purchases, but it can be with third party -- amazon storefront, EBay, etc. -- purchases.

 

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