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PATHETIC SERVICE FROM DELL. NEED ACTION
Server Model : Dell Precision 7960 Tower XCTO Base
Sl. No |
HSN Code |
Service Tag / Serial No |
Processor |
RAM |
Monitor |
SSD/HDD |
1 |
84714900 |
Intel Xeon® N9.34.75X x 72 |
256 GB |
24" LED |
13 TB HDD |
|
2 |
Intel Xeon® N9.34.75X x 72 |
256 GB |
24" LED |
13 TB HDD |
||
3 |
Intel Xeon® N9.34.75X x 72 |
256 GB |
24" LED |
13 TB HDD |
||
4 |
Intel Xeon® N9.34.75X x 72 |
256 GB |
24" LED |
13 TB HDD |
||
In continuation of our service request and response from Dell, Mr. Nithin, a Dell Engineer visited our institution at 2.50PM yesterday 10/6/2024 , tried his level best to resolve the issue till 6.30 PM but unfortunately the issue could not be resolved.Furthermore during our conversation it is brought to your notice that four servers are purchased from Dell and all the servers are down with the same issue which is also observed by Mr. Nithin a Dell Engineer. In the light of above you are requested to register the complaint for the same issue for all the other servers so that when a Dell Service Engineer is visiting our campus could resolve the issue for all the servers ALL THE FOUR SERVERS ARE DOWN. DELL IS NOT REPLYING TO OUR EMAIL PLEASE SHARE GRIEVANCE CELL OF DELL
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