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July 26th, 2022 03:00

Ownership transfer USA to Egypt?

I bougth my Dell G15 5515 Ryzen Edition Laptop from U.S and now i moved to Egypt and i got a problem with my laptop 

i made a ownership transfer a week ago but i didn't got an acceptance or even a rejection.

Please answer asap.


10 Elder

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24.9K Posts

July 26th, 2022 06:00

Warranty transfer requires:

1.  That the system model be sold in Egypt,

2.  That the system must have an extra-cost onsite service plan.

If the system model isn't sold in Egypt, or the warranty is the basic return to depot, the transfer will fail.  Further, you'll find Dell has no corporate presence in Egypt -- all service is through dealers, not Dell.

 

Moderator

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25.8K Posts

July 26th, 2022 04:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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